The maintenance has been completed. All systems are operational again.
Posted Jun 19, 2019 - 08:08 CEST
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 19, 2019 - 06:30 CEST
To facilitate the growth of the DataPlatform, we will be performing a major backend system update that will lead to a service interruption of approximately 2 hours on Wednesday between 6:30 and 8:30 AM CEST.
During the interruption, all systems will be shut down. DataPortal and API will not be available. The communication units will store recorded data in their non-volatile memory. After the migration, these datasets will be transmitted to our server. Real-Time diagnosis sessions will not be possible during the interruption. After the maintenance, all data will be available to the DataPlatform users as before.
We are sorry for the inconvenience caused by this larger update. Our regular system updates are performed without impact to the availability, but for this major update, we cannot avoid this downtime.
Posted Jun 14, 2019 - 10:49 CEST
This scheduled maintenance affected: Machine Data Ingestion (Connection Service, Data Processing), Data Web Access (Standard Portal, DataPortal, Web Service, REST API), Reporting (Scheduled E-Mail Reports), and RealTime Dashboard.