Proemion Status

DataPlatform Status

All Systems Operational

Data Web Access Operational

Standard Portal Operational

DataPortal Operational

Web Service Operational

REST API Operational

AEMP API Operational

Machine Data Ingestion Operational

Connection Service Operational

Data Processing Operational

Reporting Operational

Scheduled E-Mail Reports Operational

RealTime Dashboard Operational

Mobile Network Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Maintenance of the device activation process and contract overview May 29, 18:00 - Jun 2, 06:00 CEST

From Friday, May 29th, 2020 till Tuesday, June 2nd, 2020 we will perform finishing work for the major update to our ERP system. This system is linked to the Data Platform for the device activation process / GoLive and the hosting contract overview.

Depending on the progress of the finishing tasks, it may be necessary to temporarily disable the connection to the DataPlatform. In this case, during this time the device activation via Proemion Web-Portal or SOAP-WebService interface as well as the GoLive function vie REST API will not be available. Also the hosting contract overview on Data Portal and REST API then will not show all details.
These are the only components affected by the maintenance. Machine connectivity and data access will not be impacted in any way.
Please make sure your device activation processes do not request activations during the time of the maintenance since these requests may fail.

The downtime of these sub-functions is scheduled from
May 29th, 2020 - 18:00 CEST till June 2nd, 2020 - 06:00 CEST.
Posted on May 20, 13:55 CEST

System Metrics Month Week Day

Processing latency

Fetching

Web Service Response Time

Fetching

REST API: Measurements query latency

Fetching

REST API: Login query latency

Fetching

AEMP API: Login Query Latency

Fetching

Past Incidents

May 26, 2020

No incidents reported today.

May 25, 2020

No incidents reported.

May 24, 2020

Maintenance of the device activation process and contract overview

Completed - The scheduled maintenance has been completed. Device activation and contract overview can be used again.
May 24, 00:22 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 16:00 CEST

Update - Update: The maintenance will start two hours earlier on May 22nd, 2020 at 16:00 CEST
May 13, 08:06 CEST

Scheduled - From Friday, May 22nd, 2020 till Sunday, May 24th, 2020 we will perform a major update to our ERP system. This system is linked to the Data Platform for the device activation process / GoLive and the hosting contract overview.

During the update the device activation via Proemion Web-Portal or SOAP-WebService interface as well as the GoLive function vie REST API will not be possible. Also the hosting contract overview on Data Portal and REST API will not show all details.
These are the only components affected by the maintenance. Machine connectivity and data access will not be impacted in any way.
Please make sure your device activation processes do not request activations during the time of the maintenance since these requests may fail.

The downtime of these sub-functions is scheduled from
May 22nd, 2020 - 16:00 CEST till May 24th, 2020 - 24:00 CEST.
May 4, 10:28 CEST

May 23, 2020

No incidents reported.

May 22, 2020

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.

May 12, 2020

No incidents reported.