We will perform major maintenance on our ERP system. This system is connected to the DataPlatform and supports several customer-facing processes, including device activation, Go Live, tariff changes, contract renewals, and the hosting contract overview.
During the maintenance window, device activation functions (Go Live, tariff changes, renewals, and cancellations) will not be available via the DataPortal or the REST API. In addition, the hosting contract overview in the DataPortal and REST API may temporarily display incomplete information.
Please take this potential impact into account when planning your processes during the maintenance period.
Due to external support availability, it is unfortunately not possible to schedule the maintenance during a weekend. Therefore, we have selected weekdays when activation activity is typically lower and a time slot during the week following the Easter holidays.
We apologize for any inconvenience this may cause and appreciate your understanding.
Posted on
Mar 17, 2026 - 14:16 CET
Our engineers will be performing a scheduled maintenance on one of our data-center systems.
This work is expected to impact the following services. With a downtime of approximately 60 minutes during the maintenance window.
The affected data-center is linked to the Data Platform for the device activation process, GoLive, Tariff Change, Contract Renewal and the hosting contract overview.
During the update, the device activation functions (Go Live, Tariff Change, Renewals, Cancellation) on DataPortal and REST API will not be possible. Also the hosting contract overview on Data Portal and REST API may not show all details.
Furthermore, AEMP and mixed fleet importers will be stopped during the downtime and resume work afterwards.
Posted on
Mar 30, 2026 - 13:52 CEST
Our engineers will be performing a scheduled maintenance on one of our datacenter systems.
This work is expected to impact the following services. With a downtime of approximately 120 minutes during the maintenance window.
During the update, the device activation functions (Go Live, Tariff Change, Renewals, Cancellation) on DataPortal and REST API may not be possible. Also the hosting contract overview on Data Portal and REST API may not show all details.
Furthermore, AEMP and mixed fleet importers will be stopped during the downtime and resume work afterwards.
Posted on
Mar 31, 2026 - 15:29 CEST