Completed -
The scheduled maintenance on our ERP system has been successfully completed.
Key Information:
- Device Activations: All functions (Go Live, tariff changes, renewals, and cancellations) are now fully available again via the DataPortal and REST API.
- Contract Overview: The hosting contract overview in the DataPortal and REST API is back to normal operation.
Thank you for your patience and understanding during this maintenance window. All systems are fully functional.
Apr 10, 13:36 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 15:30 CEST
Scheduled -
We will perform major maintenance on our ERP system. This system is connected to the DataPlatform and supports several customer-facing processes, including device activation, Go Live, tariff changes, contract renewals, and the hosting contract overview.
During the maintenance window, device activation functions (Go Live, tariff changes, renewals, and cancellations) will not be available via the DataPortal or the REST API. In addition, the hosting contract overview in the DataPortal and REST API may temporarily display incomplete information.
Please take this potential impact into account when planning your processes during the maintenance period.
Due to external support availability, it is unfortunately not possible to schedule the maintenance during a weekend. Therefore, we have selected weekdays when activation activity is typically lower and a time slot during the week following the Easter holidays.
We apologize for any inconvenience this may cause and appreciate your understanding.
Mar 17, 14:16 CET