Proemion Status

DataPlatform Status

All Systems Operational

Data Web Access Operational

Standard Portal Operational

DataPortal Operational

Web Service Operational

REST API Operational

AEMP API Operational

Machine Data Ingestion Operational

Connection Service Operational

Data Processing Operational

Reporting Operational

Scheduled E-Mail Reports Operational

RealTime Dashboard Operational

Mobile Network Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

REST API Version Change - Version 22.7.0 is discontinued - Version 23.2.0 is introduced Apr 4, 2023 18:00-19:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Mar 03, 2023 - 10:53 CET

Update - We will be undergoing scheduled maintenance during this time.
Mar 03, 2023 - 10:51 CET

Scheduled - REST API Version Change - Version 22.7.0 is discontinued - Version 23.2.0 is introduced

With the deployment scheduled during the maintenance time, our REST API will undergo a version change.

New Version: 23.2.0 is already active
Previous Version: 22.7.0 is now deprecated and will be removed after July 2023
Discontinued Version: 22.7.0 will be removed with this Maintenance

Please refer to https://docs.proemion.com/api/ and https://docs.proemion.com/api/#2023-02-01 for details on the endpoints affected from change, deprecation and removal.

It is strongly recommended to adjust your REST API client implementations to use versioned endpoint URLs and to update to the latest version of our REST API.

Affected endpoints:
- https://docs.proemion.com/api/#api-Users-getUsers
- https://docs.proemion.com/api/#api-Users-getUsersCountBy
- https://docs.proemion.com/api/#api-Communication_Units-getCommunicationUnits
- https://docs.proemion.com/api/#api-Communication_Units-getCommunicationUnitsCountBy
- https://docs.proemion.com/api/#api-Users-getUsersCount (deprecated)
- https://docs.proemion.com/api/#api-Communication_Units-getCommunicationUnitsCount (deprecated)
- https://docs.proemion.com/api/#api-Maintenance_Tasks-getMaintenanceTasksId (deprecated)
- https://docs.proemion.com/api/#api-Organization_Units-getOrganizationUnits (old versions get removed)
- https://docs.proemion.com/api/#api-Maintenance_Tasks-getMaintenanceTasks (old versions get removed)

All unchanged endpoints will also work when called with the versioned URL.
Mar 03, 2023 - 08:18 CET

SOAP Web Service Endpoint Removal Announcement Sep 30, 2023 07:00-08:00 CEST

Update - After an internal review, also the following endpoints will be discontinued.
A replacement on REST API already is available.

- File
- downloadFiles (new by 2023-03-15)
- searchFiles (new by 2023-03-15)
Mar 15, 2023 - 09:56 CET

Scheduled - Proemion is constantly improving the DataPlatform and it's REST API to provide an up-to-date telematics system.
As part of this process, Proemion will discontinue functionality available on the Proemion SOAP Web Service API (PWS) with new functionality already available on the REST API. Support for the SOAP Web Service API is scheduled to be removed after September 2023. Proemion will only maintain limited support for the SOAP endpoints in existing custom RealTime clients.

The following SOAP endpoints and methods will be removed including all previously deprecated endpoints and methods:
- RuntimeEntities
- getAllVisibleRuntimeDeviceGroups
- getAllVisibleRuntimeDevices
- getAllVisibleRuntimeMachineGroups
- getRuntimeDeviceDetails
- Status
- getDeviceStates
- heartbeat
- File
- deleteUploadFiles
- deleteDownloadFiles
- downloadFiles (new by 2023-03-15)
- getDbsConfiguration
- listDbsForMachine
- markFetchedFile
- markFetchedFiles
- searchFiles (new by 2023-03-15)
- uploadFirmwareToMachine
- Device
- getHWInformation
- getDataTransferVolume
- Management
- modifyDevices
- modifyMachines
- getAvailableActivationPlans
- activateDevices
- PdcService
- listPdcs
- listAllVersions
- uploadPdc
- downloadPdc
- listDevicesForPdc

Note: In order to keep up compatibility for older RealTime client software, the following Endpoints and Methods will be migrated to the DataPlatform entitlement system.

Support will remain for these endpoints:
- Authentication / clientLogin
- Device / changeDeviceModeTo
- Diag / getDiagnosis
- Mapping / getLastKnownPositionForObject
- Status / getMachineStates
- RuntimeEntities / getAllVisibleRuntimeMachines
- File
- uploadFileToMachine

In case you have problems with or questions about the migration to REST API for your software clients, please contact your FAE or our support at https://support.proemion.com/
Feb 08, 2023 - 07:37 CET

System Metrics Month Week Day

Processing latency

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Web Service Response Time

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REST API: Measurements query latency

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REST API: Login query latency

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AEMP API: Login Query Latency

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AEMP Import: from Wirtgen Group

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AEMP Import: from Bomag

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AEMP Import: from Liebherr LiDAT

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Past Incidents

Mar 30, 2023

No incidents reported today.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

Maintenance of the device activation process and contract overview

Completed - The scheduled maintenance has been completed.
Mar 28, 18:15 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 18:00 CEST

Scheduled - We will perform maintenance to our ERP system. This system is linked to the Data Platform for the device activation process, GoLive, Contract Renewal and the hosting contract overview.

During the update, the device activation functions (Go Live, Renewals) on DataPortal and REST API will not be possible. Also the hosting contract overview on Data Portal and REST API will not show all details.
Mar 21, 12:46 CET

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.