DataPlatform Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Data Web Access Operational
90 days ago
100.0 % uptime
Today
DataPortal Operational
90 days ago
100.0 % uptime
Today
Web Service Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
AEMP API Operational
90 days ago
100.0 % uptime
Today
Machine Data Ingestion Operational
90 days ago
100.0 % uptime
Today
Connection Service Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
RealTime Connectivity Operational
90 days ago
100.0 % uptime
Today
Mobile Network Services Operational
90 days ago
100.0 % uptime
Today
Remote Machine Tunnel Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled infrastructure maintenance, no impact Feb 17, 2026 18:00-20:00 CET

Our engineers will be performing a scheduled maintenance on our datacenter systems.

This work is not expected to impact our services, unless some unforeseeable problems occur during the maintenance.
Posted on Feb 10, 2026 - 13:33 CET
Feb 10, 2026
Statuspage API Access Issues
Resolved - Statuspage has disabled System Metrics indefinitely and as such they have been removed from our page. If Statuspage enables them in the future, we will show them again.
Feb 10, 12:54 CET
Update - Issue is still ongoing. Statuspage System Metrics remain disabled. Statuspage will provide further updates by early next week.
Feb 5, 15:19 CET
Monitoring - Issue is still ongoing. Statuspage System Metrics remain disabled. We will continue to monitor the incident while Statuspage continues working on a permanent fix.
Feb 4, 10:01 CET
Identified - Statuspage has identified an issue affecting Statuspage System Metrics charts and for the time has disabled the System Metrics functionality.
Feb 3, 09:11 CET
Monitoring - We have created new Statuspage API keys and updated our integrations and system metrics are now showing correctly in our statuspage. We will continue to monitor the incident while Statuspage continues working on a permanent fix.
Feb 2, 16:39 CET
Identified - Accessing Statuspage via the API is failing currently which is causing system metrics not to be updated. We are monitoring the issue currently while Statuspage is actively working on the fix.
Feb 2, 13:25 CET
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Feb 4, 2026
Feb 3, 2026
Feb 2, 2026
Feb 1, 2026
BEHAVIOUR CHANGE - Remote Machine Tunnel case limitation from February 1st, 2026
Completed - The scheduled maintenance has been completed.
Feb 1, 01:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 00:00 CET
Scheduled - This maintenance announces a remarkable behavior change for DataPlatform. Find the details below:

Starting February 1st, 2026, contractual case limits will be applied to Remote Machine Tunnel usage. In the past, these limits have not been enforced by the Proemion DataPlatform. This update ensures consistent and transparent handling, aligned with other features of our system. A new session that would exceed the contractual case limit will be blocked by the DataPlatform. We are making this change to ensure the efficient and equitable use of resources across all customers.

What is a Remote Machine Tunnel case?

A new tunnel initiated without an active case creates a new Remote Machine Tunnel case.

An Remote Machine Tunnel case remains active for a defined window (standard: 4 hours).

All tunnel starts within this window are counted as the same case.

What is changing?

A new tunnel session that would exceed the contractual case limit will be blocked by the DataPlatform.

How will usage be counted?
Remote Machine Tunnel cases will be applied according to your existing contracts:

Machine hosting contract (if applicable):
Remote Machine Tunnel cases count against the case limit of hosting contract assigned to the machine.

Fleet Diagnostics Package:
If a machine individual case limit is not available or has already been reached, the Remote Machine Tunnel case counts toward your Fleet Diagnostics Package limit.

Our documentation (https://docs.proemion.com/docs/dataportal/diagnostic_cases) describes how you can view the available and already used cases.

In order to ensure a smooth transition, Proemion has checked for possible limit violations in the past and will contact customers who show a continuous overuse to adjust their hosting contracts so that the enforcement does not block their usual usage.

Please check if your machines would be affected and get in contact with your account manager as soon as possible to ensure the changes get effective before February 2026 in order to not block your machines for Remote Machine Tunnel cases due to the case limits.
Dec 18, 06:43 CET
Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

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