DigiCert Revocation Incident

Incident Report for Proemion

Resolved

This incident has been resolved.

Posted Jul 30, 2024 - 13:11 CEST

Monitoring

Certificates have been renewed and are being deployed and we continue to monitor all systems for any issues.

Posted Jul 30, 2024 - 11:15 CEST

Identified

At 00:41 CEST Digicert notified us of the following incident: https://www.digicert.com/support/certificate-revocation-incident

We promptly verified that we were affected and are taking the necessary steps as instructed by Digicert to reissue and deploy new certificates.

Based on previous experience with certificate renewals and rollouts we are confident that we can deploy new certificates before the revocation goes into effect. We expect no interruptions to services.

We will post regular updates on this incident during the day.

Posted Jul 30, 2024 - 10:01 CEST

This incident affected: Machine Data Ingestion (Connection Service, Data Processing), Data Web Access (DataPortal, Web Service, REST API, AEMP API), and RealTime Connectivity, Mobile Network Services.