DataPlatform Status

All Systems Operational

Data Web Access ? Operational
DataPortal ? Operational
Web Service Operational
REST API Operational
AEMP API Operational
Machine Data Ingestion ? Operational
Connection Service Operational
Data Processing ? Operational
RealTime Dashboard ? Operational
Mobile Network Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Processing latency ?
Fetching
REST API: Measurements query latency
Fetching
REST API: Login query latency
Fetching
AEMP API: Login Query Latency
Fetching
AEMP Import: from CAT
Fetching
AEMP Import: from Hitachi
Fetching
AEMP Import: from Liebherr LiDAT
Fetching
AEMP Import: from Volvo
Fetching
AEMP Import: from Wirtgen Group
Fetching
Sep 16, 2025

No incidents reported today.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025
Resolved - This incident has been resolved.
Sep 12, 10:15 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 09:35 CEST
Identified - Root cause identified. Our engineers are working on fixing it.
Sep 12, 08:32 CEST
Investigating - The services importing data from 3rd party platforms including AEMP imports are down, we are investigating the root cause.
Sep 12, 04:00 CEST
Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025
Completed - The scheduled maintenance has been completed.
Sep 7, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 00:00 CEST
Scheduled - Our engineers will be performing a scheduled maintenance on one of our data-center systems.

This work is expected to impact the following services. With a downtime of approximately 180 minutes during the maintenance window.

The affected data-center is linked to the Data Platform for the device activation process, GoLive, Tariff Change, Contract Renewal and the hosting contract overview.

During the update, the device activation functions (Go Live, Tariff Change, Renewals, Cancellation) on DataPortal and REST API will not be possible. Also the hosting contract overview on Data Portal and REST API may not show all details.

Furthermore, AEMP and mixed fleet importers will be stopped during the downtime and resume work afterwards.

Aug 18, 11:12 CEST
Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025
Completed - The scheduled maintenance has been completed.
Sep 4, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 10:30 CEST
Scheduled - Our engineers will be performing a scheduled maintenance on our data center systems.

This work will lead that in this time, we can not import AEMP data from OEMs.

Sep 4, 07:46 CEST
Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.