DataPlatform Status

All Systems Operational

Data Web Access ? Operational
DataPortal ? Operational
Web Service Operational
REST API Operational
AEMP API Operational
Machine Data Ingestion ? Operational
Connection Service Operational
Data Processing ? Operational
RealTime Dashboard ? Operational
Mobile Network Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Infrastructure Maintenance Nov 11, 2025 03:00-06:00 CET

Our engineers will be performing a scheduled maintenance on one of our data-center systems.

This work is expected to impact the following services. With a downtime of approximately 30 minutes during the maintenance window.

The affected data-center is linked to the Data Platform for the device activation process, GoLive, Tariff Change, Contract Renewal and the hosting contract overview.

During the update, the device activation functions (Go Live, Tariff Change, Renewals, Cancellation) on DataPortal and REST API will not be possible. Also the hosting contract overview on Data Portal and REST API may not show all details.

Furthermore, AEMP and mixed fleet importers will be stopped during the downtime and resume work afterwards.
Posted on Oct 30, 2025 - 15:51 CET
System Metrics Month Week Day
Processing latency ?
Fetching
REST API: Measurements query latency
Fetching
REST API: Login query latency
Fetching
AEMP API: Login Query Latency
Fetching
AEMP Import: from CAT
Fetching
AEMP Import: from Hitachi
Fetching
AEMP Import: from Liebherr LiDAT
Fetching
AEMP Import: from Volvo
Fetching
AEMP Import: from Wirtgen Group
Fetching
Nov 5, 2025
Device Activation Functions not available
Resolved - This incident has been resolved.
Nov 5, 16:30 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 13:14 CET
Investigating - We are experiencing a local outage of the system linked to DataPlatform that serves for device activation processes like GoLive, Tariff Change, Contract Renewal and the hosting contract overview.

The device activation functions (Go Live, Tariff Change, Renewals, Cancellation) on DataPortal and REST API are currently not possible. Also the hosting contract overview on Data Portal and REST API may not show all details.

Our engineers are working on restoring the functionality.
Nov 5, 10:11 CET
Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
REST API Version Change - Version 25.2.0 is discontinued - Version 25.7.0 is introduced
Completed - The scheduled maintenance has been completed.
Oct 30, 15:52 CET
Scheduled - REST API Version Change - Version 25.2.0 is discontinued - Version 25.7.0 is introduced

With the deployment scheduled during the maintenance time, our REST API will undergo a version change.

New Version: 25.7.0 is already active
Previous Version: 25.2.0 is now deprecated and will be removed after February 2026
Discontinued Version: 24.7.0 will be removed with this Maintenance

Please refer to https://docs.proemion.com/api/ and https://docs.proemion.com/api/#2023-02-01 for details on the endpoints affected from change, deprecation and removal.

It is strongly recommended to adjust your REST API client implementations to use versioned endpoint URLs and to update to the latest version of our REST API.

Affected endpoints:
- https://docs.proemion.com/api/#api-Organization_Units-postOrganizationUnits
(All versions of POST /organizationUnits prior to 25.2.0. (Deprecated))

- https://docs.proemion.com/api/#api-Machine_Lifecycle-getMachinesLifecycleProvisioningsModels
(All versions of GET /machinesLifecycle/provisionings/models prior to 25.2.0. (Deprecated))

All unchanged endpoints will also work when called with the versioned URL.
Oct 30, 15:48 CET
Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

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