Proemion Status

DataPlatform Status

All Systems Operational

Data Web Access Operational

Standard Portal Operational

DataPortal Operational

Web Service Operational

REST API Operational

AEMP API Operational

Machine Data Ingestion Operational

Connection Service Operational

Data Processing Operational

Reporting Operational

Scheduled E-Mail Reports Operational

RealTime Dashboard Operational

Mobile Network Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Maintenance of the device activation process and contract overview May 19, 2024 18:00-22:00 CEST

We will perform maintenance to our ERP system. This system is linked to the Data Platform for the device activation process, GoLive, Tariff Change, Contract Renewal and the hosting contract overview.

During the update, the device activation functions (Go Live, Tariff Change, Renewals) on DataPortal and REST API will not be possible. Also the hosting contract overview on Data Portal and REST API will not show all details.
Posted on May 13, 2024 - 10:34 CEST

System Metrics Month Week Day

Processing latency

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REST API: Measurements query latency

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REST API: Login query latency

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AEMP API: Login Query Latency

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AEMP Import: from CAT

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AEMP Import: from Hitachi

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AEMP Import: from Liebherr LiDAT

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AEMP Import: from Volvo

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AEMP Import: from Wirtgen Group

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Past Incidents

May 19, 2024

No incidents reported today.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

Partial Fulda Data Center Power Outage

Resolved - This incident has been resolved.
May 7, 09:27 CEST

Update - We are continuing to monitor for any further issues.
May 6, 15:57 CEST

Update - We are continuing to monitor for any further issues.
May 6, 14:10 CEST

Update - We are continuing to monitor for any further issues.
May 6, 13:12 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 12:58 CEST

Identified - The issue has been identified and a fix is being implemented.
May 6, 12:34 CEST

Investigating - We are currently investigating this issue.
May 6, 12:01 CEST

May 6, 2024

May 5, 2024

No incidents reported.